• You can initiate a return within 48 hours from the date of delivery by submitting an order statement.
• It is mandatory to provide video proof of package unboxing at the time of opening.

• (Without this proof, returns or replacements cannot be processed.)

Refund or return requests will not be processed under the following conditions:

• If the product has been opened, used, or altered in any way.
• If the original packaging (mono cartons, labels, or accessories) is missing.
• If the request is generated after 48 hours from the date of delivery.
• If any damaged or missing products are reported beyond the 48-hour window.
• Orders placed during offer periods are not eligible for cancellations, returns, or refunds.

• Refunds will be credited back to the original payment method used for the purchase.
• After 48 hours of delivery, an invoice will be sent to your registered email address.
• No refunds or replacements will be processed after 48 hours from delivery under any circumstances.

If a shipment is marked as Returned to Us (Seller) due to delivery issues, here’s how it works:

1. Wait for the returned shipment to arrive at our facility (takes 7-15 business days).
2. Upon inspection, we will:
   • Dispatch a replacement, or
   • Initiate a refund (subject to eligibility and our terms).
3. Refunds/replacements will only proceed if the item's condition meets our policy requirements.

1. Once shipped within the stipulated timeframe, the shipping partner is responsible for any delays or damage.
2. Proper packing methods are used to ensure product safety during transit.
3. The customer is responsible for verifying the package upon handover to avoid misplacement or loss.

• You can request a cancellation before the order is shipped.
• Shipping charges are non-refundable. Only the product amount will be reimbursed.

For disputes or issues, resolution will be under Bangalore jurisdiction.

We are committed to resolving matters amicably, adhering to Indian e-commerce and consumer rights regulations.