Return and Refund Policy
🌟 Welcome to Mangalore Cart!🌟
At Mangalore Cart, our mission is simple: to provide you with premium quality products every time. We want you to be delighted with your purchases, but if for any reason you wish to return an item, we're here to help! You can initiate a return within 48 hours from the date of delivery by submitting an order statement. Oh, and don't forget to capture a video while opening the package – it's a must! Without video proof, we won't be able to process any returns or replacements.
Refund/Return Conditions:
Refund/return requests will not be processed under the following conditions:
- If the product has been opened, used, or altered.
- If the original packaging, including mono cartons and labels, is missing.
- If the return or replacement request is generated after 24 hours from the date of delivery.
- If any damaged or missing products are reported after 24 hours from the date of delivery.
- Orders placed during offer periods, valid across all products available on our website, will not be entertained for cancellations, returns, or refunds.
Refund Process:
All refunds will be returned to the original payment method. After 48 hours of delivery, an invoice will be sent to your registered email address. Please note that no replacements or returns will be entertained after 24 hours of delivery.
Return to Origin (RTO) Policy:
Upon a shipment being marked as "Returned to Us (Seller)," the customer is required to wait for the RTO (Return To Origin) delivery, which may take up to 4-5 days. Once we receive the returned shipment, we will either dispatch a replacement package or initiate a refund, subject to the item's condition and our terms of service. This process will be conducted in accordance with applicable Indian laws and regulations governing e-commerce and consumer rights.
Shipping Disclaimer:
1. Once we have shipped the package within the stipulated time, the shipping partner is responsible for any delay or damage during transit. We ensure that all items are packed with proper packing methods.
2. While attempting delivery, if any misplacement of packages occurs, it is the customer's responsibility to verify the package with the security personnel upon handover.
Dispute Resolution:
While we strive to be flexible and accommodating, in case of any dispute, the resolution shall be subjected to Bangalore jurisdiction only.
Contact Information:
In the rare case that you're not satisfied with the product quality or delivery experience, drop us an email at admin@mangalorecart.com. We're here to address any issues on a case-by-case basis.
Upon a shipment being marked as "Returned to Us (Seller)," the customer is required to wait for the RTO (Return To Origin) delivery, which may take up to 4-5 days. Once we receive the returned shipment, we will either dispatch a replacement package or initiate a refund, subject to the item's condition and our terms of service. This process will be conducted in accordance with applicable Indian laws and regulations governing e-commerce and consumer rights.
Shipping Disclaimer:
1. Once we have shipped the package within the stipulated time, the shipping partner is responsible for any delay or damage during transit. We ensure that all items are packed with proper packing methods.
2. While attempting delivery, if any misplacement of packages occurs, it is the customer's responsibility to verify the package with the security personnel upon handover.
Dispute Resolution:
While we strive to be flexible and accommodating, in case of any dispute, the resolution shall be subjected to Bangalore jurisdiction only.
Contact Information:
In the rare case that you're not satisfied with the product quality or delivery experience, drop us an email at admin@mangalorecart.com. We're here to address any issues on a case-by-case basis.
Contact Information:
📍 Address: Mangalore Cart, No 347, 8th Main Road, Gokula 1st Stage, Bangalore 560054, Karnataka, INDIA
📞 Phone: +91 9742074219
📧 E-Mail: admin@mangalorecart.com
Start your shopping adventure with us today!
📞 Phone: +91 9742074219
📧 E-Mail: admin@mangalorecart.com
Start your shopping adventure with us today!
Happy shopping! 🌟🛒